Your mission, should you choose to accept it.
Find employment.
For many, this might seem like mission impossible, but with the right business communication skills you too can secure positions that seemed to be out-of-reach previously. You may have heard these ideas before, but I’m going to bet that I’ll provide some additional resource point information that is unfamiliar to the other articles.
The basics…
1. Listen
2. Speak
3. Dialog
Sounds easy, right?
Let’s dig deeper.
*** Business Listening Skills ***
Ask most people what listening means and you’ll hear some form of “I’m not supposed to say anything during this period of time.”
I’d have to disagree.
Listening does not necessarily mean not speaking. Fact is, for the other person to really know you are listening speaking is essential. It’s what you say that conveys that you were listening, not what you don’t say.
· Did you paraphrase what the interviewer was saying? That’s listening.
· Did you ask probing questions about what the interviewer asked? That’s listening.
· Did you take a moment to think before responding to a statement? That’s listening.
Business listening skills may at times require silence in-order to hear what is being said. However, more often than not they require responses so that all see where the conversation is headed.
*** Speaking Communication Skills ***
So if listening can mean speaking, can speaking mean listening? It can, but more importantly it covers how you say what you say both verbally and non-verbally.
If you meander around when asked a direct question the interviewer gains an insight on your thinking processes and how you’re functioning in the workplace may transpire. So address specific questions in a direct manner that demonstrates you have been listening.
If you happen to have been asked a question that requires deep level thinking, take a few moments to really ponder before responding. A healthy silence within the interview is certainly better than an ill formed response.
Part of the speaking within an interview should include questions formulated by you. These will likely come near the end of the interview, so be ready. If you don’t have questions for the interviewer it demonstrates a lack of interest as the interviewee even though that might not be the case at all.
*** Business Communication Styles ***
While listening and reflecting as well as responding and projecting also watch non-verbal queues from the interviewer.
Do they lean back in a much more relaxed fashion? Do the same, no matter how nervous you might be at the moment.
Do they lean forward in a more energetic approach? Following suit will show your interviewer that you are a go-getter that is ready to get the job done.
Mastering communication skills within the workplace can be challenging, but it certainly is doable, and with even a little practice it can become an easy task to manage. Companies need to know that they can rely on the business communication skills of those that they hire. The more you position yourself as a resource point operating within these dimensions, the greater the chance of your being able to secure your new job.
Source: http://EzineArticles.com/?expert=Larry_Siverson
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