Why You Need To Know Your Clients Expectations Before You Outsource Your Customer Support Overseas Clients from different cultures have different expectations on the type of service you provide them. And when you outsource your customer support to another country you may open your company’s communication up to a whole new set of cultural blunders.My [...]
Posts Tagged ‘Frustration’
Why You Need to Adapt Your Sales and Marketing to Fulfill Your International Client Expectations
Posted by Admin on November 17th, 2009
Posted in Articles 
Tags: Airline Company, Airplane Ticket, American Airline, Call Center, Client Expectations, Cultural Blunders, Cultural Difference, Cultural Values, Customer Support, Different Cultures, Different Outlook, Frustration, Half An Hour, Half Hour, Hoops, Overseas Clients, Price Of The Ticket, Sales And Marketing, Sales Marketing, Support Person 
No Comments »Leadership Development Across Different Cultures
Posted by Admin on September 27th, 2009
Leadership Development Across CulturesEveryday, more and more leaders around the world are working with people from countries other than their native country. Federal Express, UPS, Dell, GE, Delta Airlines, HP, IBM, American Express, Motorola, GM, Ford, Microsoft, Google are just a few companies in the United States who work with employees, suppliers, and customers in [...]
Posted in Articles Tags: American Culture, American Express, Coworker, Delta Airlines, Different Cultures, Federal Express, Foreign Countries, Frustration, Gm Ford, google, Hitachi, Hurry, Leadership Development, Misunderstanding, Motorola Gm, Non Verbal Communication, Old Timers, Straight Answer, Ups, Working In The United States No Comments »