There are numerous definitions of culture. Everyone seems to have their own take on it. After working with over 85 healthcare organizations in the past 8 years to help them create and sustain a culture of safety based on the best practices of high reliability organizations, I have come to believe:Culture is the cumulative effect [...]
Posts Tagged ‘Personal Level’
Moments Of Truth: Creating A Culture Of Safety
Posted by Admin on December 18th, 2009
Posted in Articles 
Tags: 8 Years, Best Practices, Changing Habits, Cumulative Effect, Decision Point, Decision Points, Decisions, Definitions, Habit, Healthcare Organizations, Healthcare Professional, Heart, Moment Of Truth, Moments Of Truth, People, Personal Level, Reliability, Repetitive Basis, Subconscious Level, Tens 
No Comments »Don’t Make a Mountain Out of a Molehill!
Posted by Admin on October 27th, 2009
Hi! Cheerio! Bloke. Tube. Boxing day, Bangers & mash. Yorkshire pudding. It’s my round, what’s your poison and do you fancy a Chinese later?Driving regulations… The National Health Service… Dentists… Political parties…. National and Local Government… Council Tax… Water Rates… Primary and Secondary schooling, GCSE’S and A-levels… hospitality… pubs… the obsession with the weather… dry [...]
Posted in Articles Tags: Business Customs, Communication Styles, Dry Humour, Economic Structure, Farnham Castle, Flat Management, Government Council, Management Structures, Molehill, National Health Service, Negotiation Protocol, Personal Level, Power Structures, Secondary Schooling, Water Rates, Word Power, Working Environment, Working Practices, Working Relationships, Yorkshire Pudding No Comments »