There has been such a sudden interest because of cultural differences in customer services expectations. You must wonder if companies are feeling the cultural backlash of outsourcing to countries where the culture is just so different that it impacted customer service expectations.The first reason this could be trueIn many households not a day goes by [...]
Posts Tagged ‘Politeness’
Cultural Blunders in Telesales
Posted by Admin on December 10th, 2009
Posted in Articles 
Tags: Backlash, Blank Line, Call Center Agents, Call Centers, Clashes, Company Partner, Cultural Blunders, Cultural Differences, Customer Service Expectations, Customer Services, Europeans, Family Names, International Call, Meal Time, Personal Experience, Politeness, Sales Pitch, Service Expectation, Sudden Interest, Telesales 
No Comments »International Business Negotiations – Don’t Waste Your Time Negotiating With the Wrong Person
Posted by Admin on November 20th, 2009
Don’t fall into the first cross culturalcommunication minefield of not thoroughly identifying the right personyou need to negotiate with.International business negotiationsare not easy to navigate. Sometimes even the simplest of assumptionsright at the beginning can lead you astray.It’s true, wastingyour time negotiating with the wrong person does not happen often. Butwhen it does, it can [...]
Posted in Articles Tags: Accurate Translation, Advantages Of Teamwork, Assumptions, Business Environments, Business Negotiation, Business Relationship, Communication Signals, Company Representative, Cross Cultural Communication, Cultural Differences, Fiasco, International Business Negotiations, Key Word, Minefield, Politeness, Prospects, Waste Your Time, Wasting Your Time, Wild Goose Chase, Wrong Person No Comments »The Natural Cross Cultural Vision of a Third Culture Kid Can Power International Business Expansion
Posted by Admin on August 5th, 2009
Would you like a secret weapon to help power your international business expansion?Are you wondering if there is one simple thing you could add to your current business mix that would help you a lot throughout the whole process?What if you had a unique cross cultural vision tool in your pocket?Third Culture KidsWorking with a [...]
Posted in Articles Tags: Business Expansion, Business Mix, Communication Blunders, Company Culture, Cross Cultural Communication, Cultural Vision, Culture Kid, Different Cultures, International Business, International Environments, International Experience, National Outlook, Natural Ability, Parents, People, Politeness, Professional Behaviors, Secret Weapon, Tck, Third Culture Kids No Comments »